The warranty described herein applies to owners WITHIN THE CONTINENTAL US ONLY.
1) ATSS will replace a defective ALUMINUM pole, including shipping cost, due to pole failure resulting from a flaw in the manufacturing process. Should a stress crack via bending, buckling' or a split occur, you MUST send us a photo of the flaw. Due to the nature of the material, fiberglass poles (if purchased separately are not warranted
2) No Warranty is offered for poles utilized in the performance of industrial or commercial application(s) and any task beyond the scope of the intended product(s) functionality as described in each product description.
3) ATSS reserves the right to disallow any claim for replacement if damage is not considered a manufacturing flaw. We address any concerns on a case by case basis. Don't hesitate to call if you have an issue with the product.
4) While you may purchase additional poles, use of poles beyond 6 will nullify the warranty.
If you are in Hawaii and are considering the purchase of a system, we suggest the purchase of additional poles.
Call 877-208-9548 with any questions.